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Online course: Embark on a journey into the world of customer service with this engaging Mastering Customer Service and Communication course, where learning is a delightful adventure! Modules: Master nine essential modules that delve into topics like identifying and addressing customer needs, in-person and over-the-phone customer service, providing electronic customer service, recovering difficult customers, and more. Learning outcomes: With this course, you will emerge as a customer service expert, equ... - Manufacturers part number: 30030492
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